Terms of Service

Welcome to CitySide Fun Park. These terms of service outline the rules and regulations for the use of our website and park facilities. By accessing our services, you agree to comply with these terms.

Last updated: March 2024

1. Acceptance of Terms

By accessing and using the CitySide Fun Park website and facilities, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service or visit our park.

These terms apply to all visitors, users, and others who access or use our services, whether as guests, registered users, or in any other capacity.

2. Park Access and Admission

CitySide Fun Park is scheduled to open in 2026. Current website usage is for informational purposes only. Upon park opening, admission will be subject to the following conditions:

  • All visitors must purchase valid admission tickets or passes
  • Children under 12 must be accompanied by a responsible adult at all times
  • Park management reserves the right to refuse admission or remove any person from the premises
  • Height, age, and health restrictions may apply to certain attractions
  • Re-entry policies will be clearly posted at park entrance

3. Safety and Conduct

The safety of our guests is our highest priority. As Australia's premier eco-friendly theme park, we maintain strict safety standards while promoting environmental responsibility:

  • Follow all posted safety instructions and ride requirements
  • Respect our sustainable practices and environmental initiatives
  • Prohibited items include weapons, alcohol, illegal substances, and outside food and beverages
  • Disruptive, dangerous, or inappropriate behavior will result in removal from the park
  • Guests participate in attractions at their own risk

We encourage all visitors to help maintain our commitment to environmental sustainability by following our eco-friendly guidelines and respecting our conservation efforts.

4. Website Usage

Our website provides information about CitySide Fun Park's upcoming opening, attractions, and sustainability initiatives. Website usage is subject to these conditions:

  • Content is for informational purposes and subject to change
  • Unauthorized use of website content is prohibited
  • We reserve the right to modify or discontinue services without notice
  • Users must not interfere with website security or functionality
  • All intellectual property rights remain with CitySide Fun Park

5. Liability and Insurance

While we maintain comprehensive safety measures and insurance coverage, guests acknowledge certain inherent risks associated with theme park activities:

  • CitySide Fun Park maintains appropriate liability insurance for operations
  • Guests participate in park activities at their own risk
  • We are not liable for personal property loss, theft, or damage
  • Medical emergencies will be handled according to established protocols
  • Weather-related closures or modifications may occur without compensation

We recommend guests review their personal insurance coverage and consider travel insurance for park visits.

6. Environmental Responsibility

As Australia's leading sustainable theme park, CitySide Fun Park is committed to environmental conservation. Guests agree to support our eco-friendly mission by:

  • Following all recycling and waste management guidelines
  • Respecting protected wildlife and natural areas within the park
  • Supporting our renewable energy and conservation initiatives
  • Participating in educational programs about sustainability
  • Helping maintain our carbon-neutral operations

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our comprehensive Privacy Policy. Key points include:

  • Personal information is collected only as necessary for park operations
  • Data is protected according to Australian privacy regulations
  • Information may be used for safety, security, and marketing purposes
  • Guests may request access to or correction of their personal data
  • Photography and video recording may occur throughout the park for promotional purposes

For detailed information about our privacy practices, please review our Privacy Policy.

8. Ticket Policies and Refunds

Upon park opening in 2026, ticket sales will be subject to the following policies:

  • All ticket sales are final unless otherwise specified
  • Refunds may be available for weather-related park closures
  • Ticket transfers and exchanges subject to availability and fees
  • Season passes and annual memberships have separate terms and conditions
  • Group bookings and corporate packages have specific cancellation policies

9. Modifications to Terms

CitySide Fun Park reserves the right to modify these terms of service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

We encourage users to review these terms periodically to stay informed about our policies and procedures. Significant changes will be communicated through our website and other appropriate channels.

10. Contact Information

If you have questions about these terms of service or need clarification on any policies, please contact us:

General Inquiries

Email: [email protected]

Phone: +61 7 5555 0123

Legal Department

Email: [email protected]

Address: Gold Coast, Queensland, Australia

Thank You for Choosing CitySide Fun Park

By using our website and planning to visit our park when we open in 2026, you acknowledge that you have read, understood, and agree to be bound by these terms of service.